Archive for Design

Product managers write terrible requirements, littered with buzz words, ambivalent language, and non-specific performance parameters. They read like somewhat-technical marketing hype. And developers have to make sense of the requirements. They complain, “I cannot program to these requirements.” And theyre right.

via On Reqs and Specs: The Roles and Behaviors for Effective Product Definition.

One of our most popular articles, John & I explore the difference between reqs and specs, and why most teams need a designer.

Categories : Design, Requirements
Comments (1)
Dec
16

Google products are machine-driven

Posted by: Steve Johnson on December 16, 2011 | Comments (7)

“It looks like a human was involved in choosing what went where,” Marissa told them. “It looks too editorialized. Google products are machine-driven. They’re created by machines. And that is what makes us powerful. That’s what makes our products great.”

–Marissa Mayer, addressing Google designers, as quoted in “In The Plex” by Steven Levy

Hmmm. I think being people-driven, persona-driven, or market-driven is probably a better technique. Comments?

Categories : Design
Comments (7)
Dec
15

Comparing Products Part 5 – Important Customers

Posted by: Steve Johnson on December 15, 2011 | Comments (0)

from Scott Sehlhorst at Tyner Blain:

It has bubbled up into the following perspective from me.

  • A product that is great for some people, even if unusable for other people, is a great product.
  • A product that is usable by many people, but great for none of them, is a bad product.
  • If you wait until your product is “perfect,” or even “great for a lot of people,” at best you will deliver yesterday’s product and no one will care anymore.

via Comparing Products Part 5 – Important Customers.

Part 5 of a great series. I particularly like “A product that is usable by many people, but great for none of them, is a bad product.”

Categories : Design
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Oct
27

Focusing on Good Design, Not (Just) Good Decoration

Posted by: Steve Johnson on October 27, 2011 | Comments (0)

Time and time again, we mistake good decoration for good design. When we are looking for inspiration, we go to the same websites and the same showcases trying to get that added push necessary to create something we love. Now this isn’t a huge deal (especially if we are looking for a creative kick), but if we aren’t careful, we can end up focusing mainly on the decoration and beautification of a web site.

Read more about design in Focusing on Good Design, Not (Just) Good Decoration. While focused on websites, it applies equally to apps and enterprise solutions.

Categories : Design
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Oct
27

Why Are So Many Products Poorly Designed? (Part 2)

Posted by: Steve Johnson on October 27, 2011 | Comments (0)

most products are poorly designed because the product leadership failed to get out of the building and talk to customers.  Another way to state it is an overvaluing domain expertise.

But it takes more than knowing the conventions and constraints to build a great product experience.   You need to be able to anticipate your customers’ concerns and fears, to know where they’re likely to be confused and need reassurance, to understand the context in which they’re using your product.

Read more in Why Are So Many Products Poorly Designed? (Part 2).

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